Contactel - Grupo Inetel
TelecommunicationsCanary Islands, Spain201-500 Employees
Contactel, part of Grupo Inetel, operates in the telecommunications sector with nearly twenty years of experience delivering customer- and citizen-service operations. Based in Las Palmas, Canary Islands, it has established itself as a leading group in the region's contact center and ICT space, offering multichannel process management for inbound, outbound, blended, and back-office activities. The company also develops its own software solutions that integrate telephony with computing systems to support contact centers on open-source platforms. Its customer base includes regional, island, and local public administrations as well as large private-sector organizations in finance, transportation, and leisure. As a mid-sized firm, Contactel serves a broad range of public and private sector needs, emphasizing efficient contact-center operations and related information management.
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