Converged Communication Systems Email Format

TelecommunicationsIllinois, United States11-50 Employees

Converged Communication Systems (CCS) is a small- to mid-sized telecommunications firm that serves as a single-source provider of business communications solutions and related support. It holds certifications across Avaya/Nortel, Cisco, and Shoretel platforms and offers on-premises, hosted (public or private cloud), and hybrid deployment options. The company maintains a multi-brand portfolio, enabling it to approach client engagements without a single-vendor bias and to act as a consultant rather than a product seller. Founded in 2003 and based in Evanston, Illinois, CCS aims to improve telephony efficiency, employee productivity, and customer experiences while controlling total cost of ownership and boosting return on investment. CCS serves organizations of varying sizes seeking flexible, scalable communications infrastructure that spans traditional and cloud-based environments. In 2022, the company announced a partnership with Eminds Infosystems to enhance interoperability with contact center systems and components.

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