GIS Driven Operations Dufferin County’s use of ESRI GIS across Public Works, Emergency Planning and Building Permits presents an opportunity to offer GIS-powered asset management, field service apps, and data visualization dashboards that integrate with their existing ESRI stack.

Digital Engagement Expansion Following the 2026 launch of the Dufferin County Connect newsletter and the WordPress-based site, there is potential to provide citizen engagement platforms, secure newsletter automation, and a self-service portal for permits, services, and event registrations.

Sustainability Programs The BetterHomes energy program signals readiness for energy efficiency initiatives; opportunities exist for home retrofit coordination, energy usage analytics, grant management, and partnerships with vendors offering audits, retrofits, and incentives.

Economic Development Collaboration Team Dufferin and broader economic development efforts indicate opportunities to offer marketing, vendor outreach, procurement portals, and SMB support services that connect local suppliers with county programs and projects.

IT Modernization Readiness With ongoing leadership changes and a 50-200 employee base, there is demand for secure IT services, knowledge management, CMS/cloud hosting, and staff training to sustain continuity and enhance digital service delivery during leadership transitions.