Cresta Employee Directory
Software DevelopmentCalifornia, United States501-1000 Employees
Cresta is a software development company based in Sunnyvale, California, with 501 to 1000 employees. It operates in the contact center market, offering an AI-enabled platform that combines artificial intelligence with human expertise to enhance customer conversations across multiple channels. The platform provides AI agents, AI-augmented human agent assistance, and features for insights, coaching, and quality management to improve customer experience and drive efficiency. Cresta serves enterprise customers and counts Alaska Airlines, Cox Communications, and Intuit among its users. The company has pursued ongoing product development and leadership changes, including launches such as Conductor and Knowledge Agent, and initiatives like Synthetic Customers, along with board appointments.