Critical Start Email Format
Computer and Network SecurityTexas, United States201-500 Employees
Critical Start is a United States–based company in the computer and network security industry that provides managed detection and response (MDR) services. The company operates a 24/7/365 security operations center staffed with analysts and offers contractual service-level agreements that include a 10-minute notification for critical alerts and a 60-minute mean time to respond for all alerts. Its MDR offerings are designed to integrate with customers’ existing tools to enable faster containment and broader coverage across endpoint, cloud, identity, OT, and more, supported by a Signal Assurance process that identifies blind spots and missing data sources. The company is headquartered at 6100 Tennyson Parkway, Suite 200, Plano, Texas 75024, United States, and has 201-500 employees. The website is criticalstart.com, and recent developments include the launch of SOC AI in June 2026 and leadership appointments in 2024-2025.