Crossroads Health Email Format

Financial ServicesCalifornia, United States11-50 Employees

Crossroads Health is a small- to mid-sized financial services firm based in Gardena, California, that specializes in credit balance management for the healthcare sector. It offers a comprehensive program to help healthcare providers resolve and prevent patient account credits and operates independently of payer relationships. The company emphasizes improving revenue-cycle efficiency by tackling the root causes of credits and prioritizing digital refunds over paper checks.

Its clients are healthcare providers and related organizations seeking to stay compliant while reducing refund volumes and other revenue-cycle inefficiencies tied to credits from any source or amount. Crossroads Health states its approach covers all credits, regardless of origin or size, with the aim of reducing waste in the credit balance process. In June 2023, the company launched RightRefund.com to help patients understand and accept digital medical refunds.

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