Upscale Location Situated in Cleveland's vibrant theater district on Playhouse Square, the hotel attracts cultural and entertainment-seeking guests, presenting an opportunity to offer premium services, event packages, and exclusive experiences aligned with the local arts scene.

Strong Industry Recognition Consistently awarded as the world's best airport hotel for nine years and recognized as the best in Asia 2024, the hotel’s reputation can be leveraged to promote luxury amenities, marketing partnerships, and loyalty programs targeting discerning travelers.

Recent Promotions The launch of the 'Bring Your Bestie' campaign indicates a focus on attracting groups and social travelers, opening avenues for targeted marketing campaigns, group bookings, and themed event offerings.

Technology Stack Utilizing advanced marketing tools such as Adobe Experience Manager, Google Analytics, and Microsoft Advertising, the hotel is positioned to implement data-driven marketing strategies, personalized guest outreach, and digital engagement initiatives.

Cultural Engagement Initiatives like the Marianas Heritage Week showcase the hotel’s focus on cultural experiences, providing opportunities to develop themed packages, local partnerships, and special events that appeal to culturally minded travelers and event organizers.