CTM Email Format

TelecommunicationsMaryland, United States51-200 Employees

CTM operates in the telecommunications sector as a digital platform that uses call-tracking insights to guide contact center automation. By translating campaign performance into automated call flows, the platform aims to deliver more personalized customer interactions. It helps organizations identify which marketing campaigns generate leads and conversions and uses that data to power routing and workflows. More than 100,000 users worldwide rely on CTM to manage communications for marketing, sales, and service teams. 

The company is headquartered in Millersville, Maryland. Its target market consists of organizations looking to automate contact center processes in a data-driven way across marketing, sales, and service functions.

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