Customer Bliss Employee Directory

Business Consulting and ServicesWashington, United States0-1 Employees

Customer Bliss is a Seattle-based firm in the business consulting and services industry that centers its work on customer experience and leadership. The company leverages the expertise of Jeanne Bliss, a pioneer in customer-centric leadership and the Chief Customer Officer role, to help executives align organizations around a coherent customer strategy and outcomes. Its approach focuses on transforming internal accountability and cross-functional collaboration to close the gap between how a company operates and how customers experience its services, with emphasis on measurable improvements in loyalty and customer profitability. The firm targets senior-level leaders and organizations seeking to embed a customer-focused culture and shared metrics across departments. Founded and led from Seattle, Washington, Customer Bliss positions itself as a practitioner of organizational change aimed at improving customers' lives through better experiences.

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