Customer Service Consultant Email Format
Strategic Management ServicesVirginia, United States0-1 Employees
The company operates as a solo consultancy in the strategic management services space, focusing on customer service and the customer experience. Based in Washington, Virginia, the practice serves business clients seeking guidance on elevating service quality and customer interactions. Led by Micah Solomon, the firm provides advisory services and keynote speaking on customer service issues. Solomon's work has been highlighted by outlets including Fast Company, Seth Godin's Purple Cow, Wall Street Journal Radio, and Inc. Magazine's 'Customer Service Makeover' feature; he co-authored the best-selling book Exceptional Service, Exceptional Profit. In August 2021, he announced the launch of Panos, marking an expansion of his professional activities.