CustomerMatrix Email Format

Software DevelopmentNew York, United States2-10 Employees

CustomerMatrix develops a cognitive computing platform that connects users, their organization, and customers without the need for new infrastructure. Its Insights and Data Enrichment offering enhances existing CRM, contact center, and KYC workflows, helping organizations enrich their data and improve customer interactions. The product suite is designed to integrate with existing systems, enabling deeper insights without major changes to architecture.

Headquartered in New York City with an R&D center in Paris, the company operates as a small software development firm. Its Global 2000 client list includes BNP Paribas, Allianz, and Schneider Electric, and it is a founding member of the Cognitive Computing Consortium with IBM-Watson; the firm was acquired by Medtech Group in December 2017.

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