CX Alliance Management Employee Directory
Business Consulting and ServicesCalifornia, United States11-50 Employees
CXAM Programs are Tailored, Cost Effective and Affordable “If the customer won’t get a significant ROI then our consultants will not implement." CXAM helps you select the technologies that will bring your company its fastest ROI. We manage tech alliance partners to ensure projects proceed with CX driven customer-centricity at the forefront. We utilize the latest BPM capabilities in order to help customers fill-in technology gaps. Our teams focus on helping customers utilize new technologies in order to “delight” their own customers. CXAM provides follow-through and follow-up on all training associated with solution implementations. As part of our commitment, leadership establishes connections with all business participants & customers to ensure adequate ongoing support. The CXAM Advantage Our clients gain a competitive advantage by replacing inefficient and error-prone manual processes with automated solutions that boost productivity and increase revenue. We start with a thorough BPM Analysis. The mobility platform we use enables us to easily create, deploy and administer sophisticated tailored applications. The most common results include: 1- Automated Sales Reporting 2- Automated Tracking 3- Automated Invoicing The end result is dramatically reduced costs and improved efficiencies without the expense of complex programming and engineering fees. Why CXAM? Why CX "Alliance Management?" For us, CX (Customer Experience) represents the sum of all experiences a client or customer perceives over the duration of our relationship. Basically, we have a deep commitment to promoting 'service excellence' for our company and for our "Alliance Management" partners. This fundamental strategy involves optimizing operations and processes through effective use of technology: paperless, mobile solutions. . . helping data driven management contribute to success!
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