CX Insurance Services Employee Directory

InsuranceFlorida, United States51-200 Employees

CX Insurance Services provides outsourcing and analytics support to property and casualty insurers, pairing specialist knowledge with U.S.-based operations across its platforms. It treats insurance services as a non-commodity business and aims to help insurers address talent and operations challenges, capacity and cost constraints, and to diversify operational risk through a scalable, variable-cost delivery model. The company is headquartered in St. Petersburg, Florida, and operates as a mid-sized firm focused on BPO and revenue analytics for the P&C sector. 

Its client base comprises P&C insurers seeking to augment internal capabilities with external support, addressing resource constraints while preserving core operations. CXIS offers retention and policy growth programs that combine technology with service, reporting average improvements in policy retention of about 3-4%. A notable development for the company was the November 2017 announcement of its Retention & Policy Growth Program, launched in partnership with JLT Re.

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