Small utility, scalable Dade County Water Authority is a very small utility with fewer than 10 employees and a likely lean budget, presenting an opportunity for affordable, tiered technology and service packages tailored to small municipal operators.

Sustainability focus As a water and sewer authority, there is potential to upsell smart water management, leak detection, data analytics, and conservation programs that can reduce non-revenue water and improve service reliability.

Digital modernization Current tech stack relies on common cloud and web technologies; opportunities exist to offer integrated utility platforms, cybersecurity hardening, and streamlined reporting that align with their existing tools (Microsoft 365, Google services).

Public sector expansion Despite small size, the authority serves all of Dade County and could benefit from scalable solutions as funds become available, such as grant-ready ERP modules, asset management, and customer engagement portals to improve transparency.

Bench-marking potential Competitors with larger scale (e.g., Palm Beach and Miami-Dade) indicate a market for municipal-grade solutions; prospectively position with cost-effective, compliant offerings and case studies demonstrating ROI for small to mid-sized utilities.