Digital Transformation Focus The Dallas Public Library has a strong digital presence with online materials such as downloadable eBooks, audiobooks, historic maps, photographs, and a comprehensive online catalog, indicating opportunities for digital service enhancements or integration of advanced digitale library solutions.

Cybersecurity Needs Following a ransomware attack that caused a seven-week outage, there is a clear need for robust cybersecurity measures and ongoing digital security solutions to protect critical infrastructure and data assets.

Community Engagement With 30 locations throughout Dallas, the library demonstrates a wide community reach, presenting opportunities for localized programs, event technologies, or community-oriented digital platforms to better serve diverse populations.

Technology Infrastructure The temporary switch to analog services during system recovery highlights a demand for resilient, scalable technology infrastructure, including backup systems and transitional support services for continuous access.

Growth and Support As a mid-sized public library with revenue between one and ten million dollars, there is potential for tailored solutions that support operational efficiencies, staff training, and enhanced user experience in public service technology.