Small Biz Potential Service offering an IT support partner for small business and residential customers in Whatcom & Skagit Counties presents an opportunity to upsell managed services, ongoing maintenance plans, data backup and recovery subscriptions, and remote monitoring packages to stabilize monthly recurring revenue.

Multi-Platform Support With capabilities across PC and MAC, plus certifications held by six technicians, there is potential to target cross-platform environments, accelerate deployments for mixed-OS networks, and offerApple ecosystem integration, security hardening, and device lifecycle management.

Security & Backup Core services include data backup and recovery; position as a security and resilience partner by bundling end-to-end backup, ransomware protection, and disaster recovery planning for small businesses and homeowners looking to safeguard critical data.

Local Trust & Growth Established since 2006 with a focus on prompt, dependable, and affordable local support; leverage trust and local presence to win add-on projects such as on-site support contracts, scheduled maintenance visits, and referral-driven growth within the community.

Tech Stack Leverage Utilize existing tech stack (AWS, Google Workspace, Salesforce, advertising, analytics) to deliver integrated IT solutions, streamline customer onboarding, and offer scalable cloud-based services, remote management, and data-driven support for small businesses expanding in the region.