Public Safety Growth The agency is the second largest EMS provider in Central Ohio with a sizable employee base (51-200) and a recurring revenue profile in the $10M-$25M range, suggesting ample opportunities for service expansions, equipment upgrades, and maintenance contracts aligned with public safety operations.

Technology Footprint Current tech stack includes NEOGOV, SCADA, Google Analytics, and Adobe Creative Suite among others, indicating potential for complementary software integration, digital campaign support, data analytics enhancements, and workforce management solutions tailored to public sector EMS.

Leadership Transition Recent change in EMA leadership and prior exposure of overtime irregularities point to a potential need for operational consulting, financial governance improvements, and process optimization services to ensure compliance and efficiency.

Community & Grants Active local philanthropy and partnerships with the Delaware County Foundation and social service agencies signal openness to grant-funded projects, public–private collaborations, and technology or training initiatives supported by community funding.

Infrastructure & Connectivity Partnerships to expand high-speed internet access in underserved areas present an opportunity to offer scalable IT solutions, remote monitoring, and SCADA-enabled dispatch or facility management enhancements to support EMS operations and resilience.