Technology Adoption Delta Downs utilizes a range of digital tools including Google Analytics Enhanced eCommerce, React, and Medallia, indicating an openness to integrating advanced marketing and customer experience solutions that can be further expanded.

Market Position Operating in the competitive gambling and casino industry with revenues between one and ten million dollars, Delta Downs presents opportunities for tailored marketing strategies aimed at local and regional audiences to grow its market share.

Potential Upsell With a relatively small team of 51 to 200 employees, there may be a high level of responsiveness and flexibility, providing a chance to offer scalable solutions that support operational growth and customer engagement.

Customer Insights The company's use of ReviewPro and Medallia highlights a focus on customer experience management, offering an entry point for cloud-based feedback and loyalty solutions to enhance guest satisfaction.

Regional Focus Located in Louisiana and competing with companies like Sam Houston Race Park and Prairie Meadows, Delta Downs can benefit from targeted marketing and technological solutions tailored to regional gaming regulations and customer preferences.