Market Positioning Diggio operates in the niche of bonded internet services, focusing on providing reliable, high-speed, and outage-proof internet solutions primarily targeting small to medium-sized businesses, which presents opportunities to tailor scalable service packages for these segments.
Customer Support Emphasis With a core value placed on US-based support and enhanced customer service, there is potential to upsell premium support packages or consulting services to existing clients seeking greater reliability and personalized assistance.
Growth Potential Given the company's revenue range and its focus on reliable internet infrastructure, expanding sales efforts into industries with high dependence on cloud-based operations such as retail, healthcare, and professional services could drive additional revenue.
Technology Stack Utilizing modern analytics and customer engagement tools like HubSpot and Google libraries indicates an openness to innovative marketing and sales approaches, suggesting opportunities to implement targeted campaigns and virtual demos to attract new prospects.
Competitive Edge By emphasizing 100% uptime and flexible, business-centered features, Diggio can highlight its reliability and tailored solutions as key differentiators when approaching businesses seeking to minimize internet downtime and maximize operational efficiency.