Strong Market Presence Digiserve by Telkom Indonesia has established itself as a leading provider of managed ICT solutions in Indonesia, supported by the backing of Telkom Indonesia and extensive local expertise, making it a strategic partner for enterprises seeking customized IT services.

Recognition and Credibility The company has received multiple prestigious awards, including the 2024 CGPI award and TOP GRC awards in 2022, highlighting its commitment to good corporate governance and high-quality service delivery—key factors that can influence client trust and decision-making.

Innovative Technology Stack With a robust array of tools such as Liferay, Atlassian Jira, and cloud contact center solutions from partners like ipSCAPE, Digiserve demonstrates its capability to deliver cutting-edge, scalable ICT solutions, presenting opportunities for sales of advanced managed services.

Growth and Revenue Potential Operating with a revenue range of $50 million to $100 million and over 200 employees, Digiserve is positioned for further expansion, making it a promising target for upselling comprehensive ICT services or expanding existing partnerships.

Strategic Partnerships Partnering with international cloud contact center providers and maintaining a focus on innovative managed solutions presents numerous opportunities to introduce additional cloud-based, security, and compliance services to enhance their service portfolio.