Security Opportunity The library has a history of a security breach, and with a very small IT staff, there is a clear opportunity to offer affordable security assessments, incident response planning, and ongoing protection services to prevent future incidents.

Outsourced IT With only 2-10 employees, the library likely relies on external IT support. Position your managed services as a cost-effective, turnkey solution for security patches, backups, WordPress maintenance, and rapid issue resolution that scales with their needs.

Web Maintenance The tech stack includes PHP, Nginx, jQuery, and Kadence blocks on a WordPress site. Offer website maintenance, performance optimization, WCAG accessibility improvements, plugin updates, and SEO/local search optimization to boost online visibility for visitors and program reach.

Public Procurement As a government-administered library with a modest budget (revenue up to 1M), tailor proposals to public-sector procurement processes. Offer clearly scoped, low-risk packages, and be ready for RFPs with references from similar libraries or library associations.

Community Growth The library serves a local Dormont community; opportunities exist to expand digital services, online events, and partnerships with local schools and businesses. Propose turnkey digital marketing, event calendars, and integration of content via oEmbed to grow engagement and drive usage of library programs.