Global expansion Duck Creek Payments is actively expanding its global reach with enhancements to multi-country architecture, London Market focus, and plans to pursue Lloyd's market certification, signaling opportunities to offer cross-border and specialized market integrations for insurers with international or Lloyd's exposure.

Strategic acquisitions Recent acquisition of Send positions Duck Creek as an integrated underwriting-to-core platform, creating opportunities to upsell bundled solutions that streamline agency to core system workflows and broaden the value proposition for agents and carriers.

Awards and credibility The company has earned consecutive XCelent awards in claims systems, which can be leveraged to build credibility with prospects and shorten sales cycles by validating technology quality and market traction.

Payments ecosystem With a single connection to the global payments ecosystem for collections and payouts, there is a clear opportunity to target insurers facing integration bottlenecks or high-cost, multi-provider setups who would benefit from simplified, scalable payment tech within Duck Creek’s platform.

Education and enablement Launch of three new technical certifications and ongoing Duck Creek University initiatives indicate a focus on customer enablement and partner skill development, suggesting upsell paths for training, certification-based implementations, and expanded professional services.