E Group Corp. Email Format
Outsourcing and Offshoring ConsultingMassachusetts, United States2-10 Employees
E Group Corp. operates as an outsourcing and offshoring provider with a focus on sophisticated contact center services in the North African and Southern Mediterranean region. It delivers a range of inbound and outbound tele-services, including lead verification, collections, surveys, telesales, lead generation, customer and technical support, and appointment setting, for a client base spanning three continents and several languages such as English, French, Spanish, Italian, Arabic, German, and Hebrew. Incorporated in Boston, Massachusetts and based in Cairo, Egypt, the company runs two contact centers with a total seating capacity of about three thousand. It serves more than fifty international clients, including Google, Philips, and the NHS, and emphasizes quality, consistency, and reliability across voice and non-voice campaigns. A COPC accreditation is in progress, reflecting ongoing efforts to formalize performance standards.