Digital Presence Growth East Lake Library already uses a range of cloud, analytics, and web tools, presenting an opportunity to optimize digital outreach, catalog promotion, and event marketing. Propose services to unify website, online catalog, and analytics under a single vendor ecosystem, with improved SEO, accessibility, and performance to attract more patrons and donors.

Automation and Efficiency With a small team, there is potential to automate administrative tasks such as room bookings, resource reservations, and reporting using Sirvoy and website integrations, freeing staff for programming. Offer managed automation consulting and ongoing support, plus a scalable booking module and self-service options.

Partnership Opportunities The library's local footprint and modest size create opportunities to partner with schools, community groups, and local businesses, while pursuing grants for technology upgrades, digital literacy programs, and public Wi-Fi access. Propose partnering packages and grant-ready technology solutions.

Platform Modernization Current tech stack shows opportunities to modernize platform, improve security, and scale eCommerce for library merchandise or paid digital resources. Offer platform migration, upgrade of hosting and security, and integrated analytics to measure impact.

Security and Compliance Data privacy and cybersecurity are essential for patron trust. Propose security assessment, data governance, and privacy-compliant analytics, plus staff training and incident response planning, with optional managed security services.