Digital Partnerships EastWest is actively expanding its digital onboarding and payments ecosystem through partnerships with DragonFi Securities for PERA onboarding and Garmin Pay integration with card networks. This signals appetite for secure, scalable fintech integrations and digital product distribution channels that a vendor could help accelerate with API integration, KYC automation, and regulatory-compliant onboarding. Potential sales angle: offer enterprise API platform, identity verification, and digital wallet/payment gateway solutions.
Wealth Cross Sell The bank targets consumers, middle-market corporates, and mass affluent with non-life insurance brokerage and bancassurance. This creates opportunity to partner on wealth management platforms, retirement accounts, and insurance product distribution via digital channels. Propose offering wealth management tech, robo-advisory integration, and insurance lifecycle management to boost cross-sell and loyalty.
AI CX Advantage EastWest has earned Digital CX Awards for AI and Gen AI usage and chatbot excellence, indicating readiness for advanced CX and sales enablement. This creates demand for AI-powered marketing automation, personalized customer journeys, and agent assist tools that can drive cross-sell and retain customers. Propose selling AI analytics, lead scoring, and multi-channel engagement solutions.
Auto Finance Growth EasySale platform for pre-owned cars and automotive partnerships indicate a focus on asset-backed lending in the car market. This presents sales opportunities in auto loan origination, dealer financing networks, and risk analytics for vehicle financing, as well as cross-selling to existing borrowers.
Data Modernization The tech stack shows usage of low-code platforms and cloud-based tools; opportunities to offer data integration, analytics, automation, and core banking modernization services including data governance, process automation, and security.