Care Coordination Growth As ENH is the sole acute-care provider in Eastern Niagara and affiliated with Kaleida Health, there is a need for robust interoperability, secure data exchange, and referral management between the acute hospital, outpatient facilities, and the tertiary network.

Cybersecurity Readiness The use of KnowBe4 indicates existing awareness training; potential to expand with phishing simulations, security policy enforcement, HIPAA compliance programs, and vendor risk management across campus and remote clinics.

Digital Marketing Optimization Google Analytics, Google Tag Manager, and Simpli.fi show current digital marketing and analytics activity; opportunity to offer advanced analytics, marketing automation, patient journey optimization, SEO, and privacy-compliant ad tech to boost local patient volumes.

IT Modernization Opportunities The technology stack (Debian, PHP, Apache) suggests legacy on-premises infrastructure with room for modernization, cloud enablement, application modernization, disaster recovery, and security hardening across ENH’s sites.

Expansion & Integration Support Ongoing leadership changes and the Catholic Health collaboration to expand capacity in Lockport point to growth enablement opportunities such as EHR/ERP integration, telehealth platforms, outpatient service convergence, and program/project management to support a new facility.