ERP and CRM Focus ECI specializes in ERP (Infor CloudSuite Industrial/SyteLine) and Salesforce CRM, offering end-to-end services from selection and implementation to ongoing support, which presents opportunities to upsell cross-functional ERP and CRM expansions or migrations for manufacturers, fabricators, and distributors.

VoIP Solutions With expertise in 3CX VoIP systems, there is potential to bundle communications optimization with ERP/CRM projects, targeting clients seeking scalable, cost-efficient unified communications alongside their software deployments.

Cost-Saving Proven ECI cites tens of millions in client cost savings across a range of deal sizes, indicating a strong value case for ROI-focused proposals and case-driven selling to mid-market and large enterprises.

Global Delivery ECI services North America, Europe, and the Asia/Pacific Rim, signaling opportunities to target multinational manufacturers and distributors requiring global rollout, data governance, and Sarbanes/Oxley compliance in unified solutions.

Strategic Partnerships As an Infor Gold Channel Partner and Microsoft Gold partner with extensive experience across Dynamics and SyteLine ecosystems, there are cross-sell and partner-co-sell opportunities to win multi-vendor digital transformation projects.