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TelecommunicationsSantiago Metropolitan, Chile201-500 Employees

e-Contact is a telecommunications company headquartered in Santiago, Chile (address: 232 Amunategui, Piso 20), with 201-500 employees. The organization aims to transform contact centers into customer experience centers by treating customer service as a strategic system and leveraging conversational technology and artificial intelligence with attention to processes, local context, and real user experience. It positions itself as a Latin American reference for the design, development, and integration of world-class solutions and its own innovations that enable organizations to build sustainable, adaptable, people-centered experiences. With more than 26 years in the industry, e-Contact supports regional organizations in turning customer experience into a driver of business value, impacting efficiency, retention, and growth. The company operates in the telecommunications sector and maintains a technology stack that includes Amazon Web Services, MySQL, and jQuery Validation Plugin, with information available at https://e-contact.cx.

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