EducationFolder Email Format

Information Technology and ServicesGeorgia, United States2-10 Employees

EducationFolder operates in the IT services and IT consulting space with a focus on the contact center environment. Its platform is designed to consolidate training, quality assurance, coaching, knowledge resources, and agent performance metrics into a single tool, aiming to deliver consistent engagement and improved agent performance through gamification techniques that foster continuous improvement.
Based in Johns Creek, Georgia, the company targets contact centers seeking a structured solution to educate and engage agents, addressing common challenges around consistent delivery of training, QA, coaching, and knowledge access. EducationFolder positions itself as a practical, educator-led resource for improving agent performance, integrating multiple elements of agent development into one environment for centers that require ongoing staff development and performance monitoring.

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