eGain Corporation Email Format
Software DevelopmentCalifornia, United States501-1000 Employees
eGain is a software company based in Sunnyvale, California, delivering AI-powered knowledge management and customer experience automation solutions. With more than 25 years of experience in knowledge management, it helps enterprises consolidate dispersed content and automate trusted knowledge workflows. Its offerings aim to improve customer service, raise employee productivity, and reduce operating costs while supporting broader AI adoption across organizations. The company serves Global 2000 customers across industries, supporting knowledge management and AI-assisted customer service workflows. In June 2026, eGain and Deloitte published a joint study with recommendations on the growing corporate knowledge crisis.