What departments does eGain have?

eGain has employees across 2 departments including Customer Success, Accounting.

What is the largest department at eGain?

The largest department at eGain is Customer Success with 1 employees.

Where are eGain employees located globally?

eGain has employees across 3 continents and 3 countries including India, United Kingdom Of Great Britain And Northern Ireland, United States Of America.

How has eGain's team size changed over time?

eGain's team has decreased from approximately 43 to 25 employees based on available data.

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eGain Employee Directory

IT Services and IT ConsultingEngland, United Kingdom501-1000 Employees

eGain is a provider of cloud-based AI-powered knowledge management and customer engagement software, operating in the IT services and IT consulting sector. The company is headquartered in Newbury, England, United Kingdom, and employs between 501 and 1000 people. Its offerings focus on enabling organizations to organize data and content to support AI-driven customer service interactions. In 2026, eGain expanded its platform through integration with Salesforce Service Cloud, enabling AI-powered knowledge and contextual assistance within the Salesforce environment. The company maintains an online presence at egain.com.

eGain Global Highlights

Asia
11

India
11

Europe
3

United Kingdom Of Great Britain And Northern Ireland
3

North America
2

United States Of America
2

eGain's Leadership

M. G.
Sa Team Lead - Hbu
Mobile Phone
Email
C. M.
Major Accounts Manager
Mobile Phone
Email
C. I.
General Ledger Accountant
Mobile Phone
Email

eGain Employee Metrics

100%

50%

2026

2025

Engineering
Consultant
Operations
Analytics
Customer Success
Other
Accounting
Solutions Engineering
Information Security
Administrative
Quality Assurance

Contact profiles from eGain

Name

Title

Contact Info

Location

Last Update

M. G.
Sa Team Lead - Hbu
Mobile Phone
Email
IndiaMaharashtra
Oct 24, 2025
C. M.
Major Accounts Manager
Mobile Phone
Email
United KingdomWest Berkshire
C. I.
General Ledger Accountant
Mobile Phone
Email
United Kingdom
Nov 06, 2025

Frequently Asked Questions

What is eGain known for?

eGain operates in the IT Services and IT Consulting industry. The company's main headquarters is located in Newbury, England rg14 1jq United Kingdom. Explore eGain's company overview page for more information.

What is eGain's most common email format?

eGain employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more eGain email formats with LeadIQ.

How many employees does eGain have currently?

eGain has approximately 501 employees as of February 2026. These team members are located across 3 continents, including AsiaEuropeNorth America.

Who are eGain's key employees and leadership?

As of February 2026, eGain's key employees include:

Sa Team Lead - Hbu: M. G.
Major Accounts Manager: C. M.
General Ledger Accountant: C. I.

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eGain Employee Directory

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