What departments does eGain have?

eGain has employees across 7 departments including Business, Information Technology, Quality Assurance, Engineering, Accounting.

What is the largest department at eGain?

The largest department at eGain is Engineering with 3 employees.

Where are eGain employees located globally?

eGain has employees across 6 continents and 13 countries including Egypt, India, Turkey, Thailand, Saudi Arabia.

How has eGain's team size changed over time?

eGain's team has decreased from approximately 43 to 27 employees based on available data.

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eGain Employee Directory

Information Technology and ServicesEngland, United Kingdom501-1000 Employees

eGain is a provider of cloud-based AI-powered knowledge management and customer engagement software, operating in the IT services and IT consulting sector. The company is headquartered in Newbury, England, United Kingdom, and employs between 501 and 1000 people. Its offerings focus on enabling organizations to organize data and content to support AI-driven customer service interactions. In 2026, eGain expanded its platform through integration with Salesforce Service Cloud, enabling AI-powered knowledge and contextual assistance within the Salesforce environment. The company maintains an online presence at egain.com.

eGain Global Highlights

Asia
88

India
83
Turkey
1
Thailand
1
Saudi Arabia
1
China
1
United Arab Emirates
1

North America
25

United States Of America
25

Europe
21

United Kingdom Of Great Britain And Northern Ireland
19
Spain
1
France
1

Africa
9

Egypt
9

Oceania
1

Australia
1

South America
1

Bolivia
1

eGain's Leadership

R. R.
Director, Business Applications
Mobile Phone
Email
C. M.
Major Accounts Manager
Mobile Phone
Email
J. P.
Information Technology Manager
Mobile Phone
Email
K. S.
Senior Quality Assurance Engineer
Mobile Phone
Email
S. K.
Team Leader - Cloud Operations
Mobile Phone
Email
M. G.
Sa Team Lead - Hbu
Mobile Phone
Email
P. I.
Cloud Engineer
Mobile Phone
Email
C. I.
General Ledger Accountant
Mobile Phone
Email

eGain Employee Metrics

100%

50%

2026

2025

Engineering
Consultant
Operations
Analytics
Customer Success
Other
Accounting
Solutions Engineering
Information Security
Administrative
Quality Assurance

Contact profiles from eGain

Name

Title

Contact

Location

Last Update

R. R.
Director, Business Applications
Mobile Phone
Email
India, Maharashtra
Oct 09, 2026
C. M.
Major Accounts Manager
Mobile Phone
Email
United Kingdom, West Berkshire
J. P.
Information Technology Manager
Mobile Phone
Email
India, Maharashtra
Aug 29, 2026
K. S.
Senior Quality Assurance Engineer
Mobile Phone
Email
India, Maharashtra
Sep 11, 2026
S. K.
Team Leader - Cloud Operations
Mobile Phone
Email
Aug 28, 2026
M. G.
Sa Team Lead - Hbu
Mobile Phone
Email
India, Maharashtra
Oct 02, 2026
P. I.
Cloud Engineer
Mobile Phone
Email
India, Maharashtra
Sep 11, 2026
C. I.
General Ledger Accountant
Mobile Phone
Email
United Kingdom
Nov 06, 2025
C. S.
Inside Sales Executive
Mobile Phone
Email
India, Maharashtra
Sep 11, 2026
D. T.
Engineer
Mobile Phone
Email
India, Maharashtra
Sep 08, 2026

Frequently Asked Questions

What is eGain known for?

eGain operates in the Information Technology and Services industry. Explore eGain's company overview page for more information.

What is eGain's most common email format?

eGain employees' email format typically follows the pattern of FLast@egain.com. Trying to find reliable and up-to-date employee contact data? Find more eGain email formats with LeadIQ.

How many employees does eGain have currently?

eGain has approximately 501 employees as of July 2026. These team members are located across 6 continents, including Asia, North America and Europe.

Who are eGain's key employees and leadership?

As of July 2026, eGain's key employees include:

Director, Business Applications: R. R.
Major Accounts Manager: C. M.
Information Technology Manager: J. P.
Senior Quality Assurance Engineer: K. S.
Team Leader - Cloud Operations: S. K.

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eGain Employee Directory

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