Small business focus Target market consists of individuals, families, and small businesses with 2 to 100 employees, indicating a ripe opportunity to upsell bundled IT support, on-site and remote managed services, and scalable networking solutions tailored to SMB budgets.

Remote service capability Ability to support clients via remote service tools suggests a path to expand managed services, recurring revenue through proactive monitoring, security services, and rapid incident response for geographically diverse SMBs in the Metro Detroit area and beyond.

Free estimates Free written estimates can be leveraged as a conversion driver in outreach campaigns, enabling targeted proposals for network upgrades, security assessments, and preventive maintenance plans that align with client budgets and build trust.

Experienced team With extensive knowledge and 105+ years of combined experience, position as a reliable source for complex IT issues, offering premium support agreements, specialized device repair, and education services to improve computer health for SMBs.

Tech stack relevance Leveraging Node.js, Socket.io, and jQuery indicates capability to develop or integrate lightweight, scalable tools for remote monitoring, customer portals, and automated maintenance workflows to enhance service delivery and differentiate from peers.