eLoyalty, a TeleTech Company Employee Directory
IT Services and IT ConsultingTexas, United States201-500 Employees
eLoyalty, now operating as TTEC, is a global customer experience company that designs, builds, and operates omnichannel experiences for leading brands. Its offerings are delivered through two primary units: TTEC Digital, focused on consulting and technology services, and TTEC Engage, which handles customer care, growth, and trust and safety functions. The company aims to help clients acquire, retain, grow, and protect profitable customer relationships and to deliver simpler, more human experiences across every interaction channel. The organization is based in Austin, Texas, and traces its roots to 1982. In June 2026, TTEC Canada Solutions launched TTEC VeriCycle, an AI-powered healthcare claims intelligence solution.