Insights

AI & OpenAI EPAM has established strategic partnerships with OpenAI and is expanding capabilities to deploy safer, scalable AI solutions for global enterprises, presenting opportunities to offer advanced AI integration, governance, and industry-specific AI accelerators.

Enterprise Scale With revenue in the likely billions and a global workforce of 51-200k, EPAM targets large enterprises across Travel, Media, Healthcare, Life Sciences, Retail and Finance, suggesting sales potential in complex, multi-region digital transformation programs.

Innovation & Training Plans to certify thousands of consultants and deploy forward-deployed engineers indicate a capability to upskill client teams and co-create customized solutions, ideal for sales discussions around training services, enablement programs, and managed delivery.

AI-Driven Delivery Recent partnerships (Databricks AI Partner of the Year) and integration work with OpenAI point to a mature AI-first delivery model, signaling opportunities to propose data engineering, MLOps, and AI-powered customer experience initiatives.

Customer Experience Collaborations with telecoms and emphasis on agentic AI to transform customer journeys highlight scope for CX modernization, contact center automation, and omnichannel experiences for large enterprise clients.

Similar companies to Empathy Lab

Empathy Lab Tech Stack

Empathy Lab uses 8 technology products and services including Microsoft Power Automate, Jenkins, Postman, and more. Explore Empathy Lab's tech stack below.

Media & News

Empathy Lab's Email Address Formats

Empathy Lab uses at least 4 email formats:
Empathy Lab Email FormatsExamplePercentage
First_Last@epam.comJohn_Doe@epam.com
92%
First.Last@epam.comJohn.Doe@epam.com
6%
First@epam.comJohn@epam.com
1%
FLast@epam.comJDoe@epam.com
1%

Frequently Asked Questions

What is Empathy Lab's official website and social media links?

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Empathy Lab's official website is epam.com and has social profiles on LinkedIn.

How much revenue does Empathy Lab generate?

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As of August 2026, Empathy Lab's annual revenue is estimated to be $1B - $10B.

What is Empathy Lab's NAICS code?

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Empathy Lab's NAICS code is 5112 - Software Publishers.

How many employees does Empathy Lab have currently?

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As of August 2026, Empathy Lab has approximately 146 employees across 4 continents, including Europe, North America and Asia. Key team members include Chief Executive Officer: A. B., Delivery Director: I. K. and Software Engineering Team Leader: Y. K. Explore Empathy Lab's employee directory with LeadIQ.

What industry does Empathy Lab belong to?

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Empathy Lab operates in the Software Development industry.

What technology does Empathy Lab use?

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Empathy Lab's tech stack includes Microsoft Power Automate, Jenkins, Postman, Google BigQuery, Vertex AI, Sentry, Braze and Webex.

What is Empathy Lab's email format?

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Empathy Lab's email format typically follows the pattern of First_Last@epam.com. Find more Empathy Lab email formats with LeadIQ.

When was Empathy Lab founded?

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Empathy Lab was founded in 1994.
Empathy Lab logo

Empathy Lab

Software DevelopmentPennsylvania, United States51-200 Employees

Empathy Lab is a software development entity based in Conshohocken, Pennsylvania, operating within the EPAM Systems ecosystem. It represents a mid-sized unit that contributes to EPAM’s broader technology and digital services work, drawing on the company’s blend of agency, consultancy, and innovation to help enterprises enhance customer interactions through digital transformation. The unit leverages EPAM’s global talent pool of engineers and practitioners with industry experience to tackle mission-critical challenges for leading brands. In June 2026, EPAM Systems announced a collaboration with Empathy Lab to develop RMX, a product designed to streamline retail media planning, purchasing, activation and measurement across multiple environments by leveraging artificial intelligence‑driven insights and cross‑platform interoperability. The broader context of this effort reflects EPAM’s and Empathy Lab’s focus on delivering technology-enabled solutions to clients across industries including Travel, Media and Publishing, Healthcare, Life Sciences, Retail and Finance.

Section iconCompany Overview

Website
epam.com
NAICS Code
5112 - Software Publishers
Founded
1994
Employees
51-200

Section iconFunding & Financials

  • $1B - $10B

    Empathy Lab's revenue is estimated to be in the range of $1B - $10B

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