Empower Federal Credit Union Email Format

BankingUnited States201-500 Employees

Empower Federal Credit Union is a not-for-profit, member-owned financial cooperative in the banking sector, offering a full range of savings, loan, and transaction services. It serves members across Central New York and eight counties in New York State, with its main offices located in Syracuse. The credit union provides access to non-deposit investment products through CUSO Financial Services, L.P. (CFS), which are not federally insured and may carry investment risk.

The organization functions as a member-focused financial institution, reflecting the credit union model. In 2025, Empower partnered with Illuma Labs to launch the IllumaSHIELD voice authentication solution, a recent development aimed at enhancing security and member experience.

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