Sustainability Focus Energie Wasser Bern is positioned as a key player driving the energy transition by promoting renewables and reducing overall energy consumption, presenting opportunities to cross-sell energy efficiency services, renewable integration solutions, and demand-side management programs to municipal and SME customers.

Municipal Ownership As a city-owned utility closely aligned with Bern’s regulations and objectives, there is potential to collaborate on public infrastructure projects, smart city initiatives, and grant-funded sustainability programs that leverage EWB’s existing customer base and trusted municipal relationships.

Comprehensive Energy Portfolio EWB serves electricity, gas, biogas, district heating, hot water, and water, plus waste-to-energy. This breadth creates multiple upsell and bundled service opportunities for energy consulting, integrated utility bills, and cross-sell of custom efficiency and reliability solutions to both households and SMEs.

Digital & Enterprise Stack Current tech stack includes SAP S/4HANA, Microsoft 365, and iCIMS, indicating mature enterprise systems and CRM capabilities. There is potential to offer advanced analytics, customer experience enhancements, ERP optimization, and seamless integration services for procurement, billing, and asset management.

Security & UC Growth Past engagements with unified communications and contact center services suggest ongoing demand for secure communications, collaboration tools, and customer service modernization. Sales opportunities exist for UCaaS, security hardening, and scalable contact center solutions to support large customers and municipal units.