Sustainability Focus Energie Wasser Bern positions itself as a key driver of the energy transition by promoting renewables and reducing energy consumption, signaling opportunities to cross-sell energy efficiency services, energy audits, and renewable integration solutions to its municipal and enterprise customers.

Integrated Utilities As a fully city-owned utility delivering electricity, gas, district heating, water, and waste-to-energy, ewb offers a single point of contact for infrastructure upgrades, smart metering, and holistic energy management, presenting a chance to upsell digitalization, CRM-enabled service platforms, and bundled infrastructure projects.

Digital Transformation Active adoption of SAP S/4HANA, iCIMS, cloud tools, and modern communications highlights readiness for enterprise software modernization, EDI/CRM enhancements, and data-driven asset management services to optimize operations and customer experience.

Revenue Scale With 70,000 households, 8,000 SMEs, and 100 large customers and annual revenue in the mid-range, there is a broad market footprint and potential multi-tier service contracts for maintenance, energy efficiency programs, and long-term sustainability initiatives.

Strategic Partnerships Past collaborations with SPiE and Previse Systems indicate openness to vendor ecosystems for unified communications, contact centers, and ETRM platforms, suggesting opportunities to propose end-to-end energy operations, customer experience, and risk management solutions.