Energy Ombudsman Employee Directory
Alternative Dispute ResolutionEngland, United Kingdom201-500 Employees
Energy Ombudsman provides a no-cost, user-friendly dispute resolution service for consumers in the energy sector. The service covers disputes with energy suppliers—including gas and electricity—as well as heat networks, green deals, and network operators, guiding users toward a resolution. The organization is based in Daresbury, England, at 3300 Daresbury Park, and was formerly known as Ombudsman Services, placing it in the alternative dispute resolution sector. Its customers are consumers looking to raise disputes with their energy suppliers or related entities, and the service offers a straightforward route to resolution without charges. In December 2022, Energy Ombudsman announced the launch of an energy brokers scheme, reflecting a recent development in its activities.
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