ESM Employee Directory
Education Administration ProgramsColorado, United States501-1000 Employees
ESM operates in the Education Administration Programs industry and is based in Highlands Ranch, Colorado (8740 Lucent Boulevard, 80129). Founded in 1995 and acquired by Xerox in 2011, it now functions as part of Xerox. As a business process outsourcer serving higher education, ESM runs the largest education-only contact center in the United States, with over 800 employees in that operation and 501-1000 employees company-wide. Its enrollment services provide lead processing and conversions, while its student lifecycle offerings include financial aid solutions, retention services, help desk resources, career placement, counseling for loan repayment, analytics for Cohort Default Rates, and continuing education support. Working within Xerox, ESM offers additional higher education solutions intended to support the student experience and institutional outcomes.
1-888-653-2347 
support@leadiq.com 
