ETC Institute
Market ResearchKansas, United States51-200 Employees
ETC Institute is a market research firm that designs and administers studies for corporate, governmental, and nonprofit organizations. Its approach combines technology, insights, experienced staff, and client services to support informed decision-making. Headquartered in Olathe, Kansas, and founded in 1982, the company has conducted research across many cities and counties on topics such as transportation, community redevelopment, education and health care improvements, utilities, tourism, neighborhood development, downtown revitalization, open space acquisitions, and parks and leisure facilities. Its clients include municipal governments and nonprofit organizations seeking to measure resident or stakeholder satisfaction and align services with community needs. DirectionFinder, a survey program developed by the firm, was launched in 2023 to gauge resident satisfaction with government services and was conducted for about 200 municipalities. In 2026, ETC Institute expanded its partnerships with municipalities such as Washougal and Hutto to administer community surveys, illustrating ongoing public-sector engagement.