ServiceNow Expertise Exccon AG is a long-standing ServiceNow partner in the German-speaking region since 2009, offering end-to-end support from design and implementation to training and operation. This presents a sales opportunity to cross-sell advanced ServiceNow modules, bespoke optimization services, and platform governance or managed services.

Training & Certification The company operates as an accredited training center for ITIL, PRINCE2, PRINCE2 Agile, and Scrum, indicating a potential to offer client-focused training partnerships, certification programs for customer staff, and scalable upskilling services to improve project outcomes.

Tech Stack Alignment With competencies in ServiceNow alongside Grafana, Salesforce, Microsoft 365, iCIMS, WordPress, Cookiebot, Citrix, and other tools, exccon AG can position itself as a systems integration and optimization partner to modernize clients' digital ecosystems, enabling integrations, dashboards, and data-driven decision making.

Growth via SMB Focus Current employee range (11-50) and revenue range ($10M-$25M) suggest a target profile of mid-market clients. There is a sales opportunity to propose scalable ServiceNow optimizations, process automation, and lightweight governance services for growing companies seeking efficiency gains without large enterprise budgets.

Strategic Partnerships As an early ServiceNow partner with IT process optimization capabilities, exccon AG can pursue co-sell arrangements or managed services contracts with mid-market firms in regulated industries, leveraging its accreditation and hands-on project support to accelerate customer value realization.