Facilitating Access to Coordinated Transportation (FACT)

Shuttles and Special Needs Transportation ServicesCalifornia, United States2-10 Employees

Full Access and Coordinated Transportation, Inc. (FACT), is a nonprofit agency formed in 2005, to improve access to transportation for seniors, persons with disabilities, veterans and the income disadvantaged and fill gaps in existing services. In 2006 SANDAG designated FACT the Consolidated Transportation Services Agency (CTSA) for San Diego County. 

There are numerous individuals/communities in San Diego County that are unable to access public transportation either due to their special needs, the distance from transit routes, or due to lack of services. FACT acts as a mobility manager for individuals who are looking for transportation by referring them to the most appropriate mode for them. Transportation referrals are provided in person, via telephone, and through the web based trip planner. 

If there is no suitable and affordable transportation available, you may qualify to ride with RideFACT. RideFACT is a low cost dial-a-ride for individuals who have no other transportation options operated by FACT. RideFACT is available countywide for any trip purpose. 

FACT Services:

       1. Transportation information and services - 888-924-3228
       2. Web based information - www.factsd.org 
       3. Transportation Brokerage
                  - RideFACT: Dial-A-Ride for seniors and persons with disabilities
                  - Contracted transportation
                  - RideFACTNow: On-demand wheelchair accessible vehicle (WAV) service 

 Mission:

Assist San Diego County residents with barriers to mobility to achieve independence through coordination of transportation services.

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