ETC Expertise Fagan Consulting specializes in tolling operations, systems planning, and oversight for Electronic Toll Collection operators, presenting a clear entry point for expanding services to adjacent tolling agencies seeking operational improvements, procurement strategy, and system integration.

Operational Audit Their comprehensive audit capabilities, including performance monitoring, compliance checks, and vulnerability testing, create opportunities to upsell ongoing monitoring, SLA assurance, and security assessment offerings to current and prospective clients.

Procurement Support Strong emphasis on RFP development, vendor evaluation, and tailored procurement strategies positions Fagan to package end-to-end procurement support as a repeatable service for agencies changing toll systems or vendors.

Project Management With project management expertise ensuring smooth integrations, there is potential to offer implementation management, risk governance, and stakeholder communications coaching to agencies adopting new toll infrastructure.

Strong Growth Signals Revenue in the multi-million range and a focused niche in tolling operations indicate a scalable model; target adjacent markets such as traffic management, public infrastructure financing, and regional toll authorities seeking specialized consulting and system integration.