Family Bank Ltd Email Format

BankingNairobi, Kenya1001-5000 Employees

Family Bank is a fully fledged commercial bank based in Nairobi, Kenya, regulated by the Central Bank of Kenya and a member of the Kenya Deposit Insurance Corporation. Since May 2007 it has grown to serve over 1.7 million customers through a network of 93 branches and was the first Kenyan bank to introduce paperless banking via smart card technology.

The bank operates under a universal banking model, serving retail and consumer clients as well as SMEs, agribusiness, corporate customers, and those seeking trade finance and insurance products. Its strategy emphasizes a devolved governance structure with a county banking road map to extend reach and support growth. A recent development of note is a partnership with DigiFarm announced in 2026 to provide farmers in specific sub-counties access to digital financing through an agri-tech platform.

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