Security Enhancement The company experienced a cybersecurity attack in July 2022 resulting in exposure of personally identifiable information and protected health information for over 230,000 individuals. This signals a strong need for comprehensive cybersecurity posture improvements, patient data protection, and breach readiness services.

Data Protection Opportunity Ongoing risk management and HIPAA-compliant data governance services could be valuable to replace or strengthen current controls, with offerings such as security assessments, incident response planning, employee training, and encryption and backup solutions.

Cloud and Hosting Operating on a stack that includes DreamWeaver, GoDaddy, cPanel, Apache, and Google Analytics suggests potential interest in modernized hosting, secure email, site reliability, and performance optimization services to improve uptime and user experience across the five locations.

Growth and Footprint As the largest family practice provider in Columbia with five locations and 17 providers, there is an opportunity to bundle managed IT services, EHR optimization support, and telehealth enablement to support scalable patient access and workflow efficiency.

Financial Levers With annual revenue in the mid-range and a multi-location footprint, there is room to propose cost-optimization programs, white-label MSP offerings, and revenue-cycle IT enhancements that could improve margins and ensure compliant billing processes.