Fenero Contact Center Email Format
Software DevelopmentFlorida, United States0-1 Employees
Fenero Contact Center operates in the software development industry and offers an all-in-one contact center platform designed to support enterprise-scale operations as well as smaller, distributed teams. The solution encompasses inbound and outbound calling, live chat, quality assurance, drag-and-drop scripting, advanced reporting, and a built-in Web phone, with an emphasis on scalability and agility to adapt to varying program requirements. Its target market appears to include organizations seeking a flexible, integrated contact center infrastructure, capable of supporting multiple channels and distributed or home-based agents. The company is based in Miami, Florida, and positions itself around an elastic infrastructure and open APIs to respond quickly to demand. A recent development notes a partnership announced in December 2017 involving CREGG Recruitment, LookWest.ie, and Fenero.