Insights

Enterprise scale Large mid-market insurance claim intake capability with 51-200 employees and revenue in the hundreds of millions suggests a strong need for scalable inbound call center services, 24/7 availability, and overflow/CAT resources to support peak periods and catastrophe events.

FNOL expertise Specialization in First Notice of Loss and First Notice of Incident across all lines of business positions the company as a go-to partner for insurers seeking rapid, accurate claims intake and data entry, enabling faster resolution and improved customer experience.

Tech-enabled efficiency Utilizes a diverse tech stack for data capture and workflow, including Excel and mapping tools, indicating potential for further process automation, integration partnerships, and data-driven analytics services to enhance claims processing efficiency.

24/7 with CAT support Flexible service models featuring 24/7 and dedicated catastrophe resources align with carriers facing event-driven spikes, offering a compelling upsell for clients needing resiliency and surge capacity during disasters.

Market positioning Experience serving over 1,000 companies nationwide and a long-standing track record suggests credibility for expanding into new insurer segments or geographic markets, as well as cross-sell of value-added services like quality resource management and claims support.

First Call Claims Solutions Tech Stack

First Call Claims Solutions uses 8 technology products and services including Microsoft Excel, Isotope, Skrollr, and more. Explore First Call Claims Solutions's tech stack below.

Microsoft Excel
Editors
Isotope
Javascript Libraries
Skrollr
Javascript Libraries
Lightbox
Javascript Libraries
Infinite Scroll
Javascript Libraries
Google Maps
Maps
Microsoft Windows
Operating Systems
GoDaddy
Web Hosting

Media & News

First Call Claims Solutions's Email Address Formats

First Call Claims Solutions uses at least 3 format(s):

First Call Claims Solutions Email Formats	Example	Percentage
First.Last@qrm-inc.com	John.Doe@qrm-inc.com	63%
FirstL@qrm-inc.com	JohnD@qrm-inc.com	30%
Last@qrm-inc.com	Doe@qrm-inc.com	5%
FirstLast@qrm-inc.com	JohnDoe@qrm-inc.com	2%
First.Last@qrm-llc.com	John.Doe@qrm-llc.com	100%

Frequently Asked Questions

What is First Call Claims Solutions's stock symbol?

First Call Claims Solutions is a publicly traded company; the company's stock symbol is QRMI.

What is First Call Claims Solutions's official website and social media links?

First Call Claims Solutions's official website is firstcallclaimssolutions.com and has social profiles on LinkedIn.

How much revenue does First Call Claims Solutions generate?

As of July 2026, First Call Claims Solutions's annual revenue is estimated to be $250M - $500M.

What is First Call Claims Solutions's NAICS code?

First Call Claims Solutions's NAICS code is 524 - Insurance Carriers and Related Activities.

How many employees does First Call Claims Solutions have currently?

As of July 2026, First Call Claims Solutions has approximately 167 employees across 3 continents, including North AmericaAfricaEurope. Key team members include Vice President Of Human Resources: K. E.Contractor Manager: A. P.Business Development Manager: P. S.. Explore First Call Claims Solutions's employee directory with LeadIQ.

What industry does First Call Claims Solutions belong to?

First Call Claims Solutions operates in the Insurance industry.

What technology does First Call Claims Solutions use?

First Call Claims Solutions's tech stack includes Microsoft ExcelIsotopeSkrollrLightboxInfinite ScrollGoogle MapsMicrosoft WindowsGoDaddy.

What is First Call Claims Solutions's email format?

First Call Claims Solutions's email format typically follows the pattern of First.Last@qrm-inc.com. Find more First Call Claims Solutions email formats with LeadIQ.

When was First Call Claims Solutions founded?

First Call Claims Solutions was founded in 1999.

First Call Claims Solutions

Q: How many employees does First Call Claims Solutions have currently?

First Call Claims Solutions has approximately 167 employees.

Q: What technology does First Call Claims Solutions use?

First Call Claims Solutions's tech stack includes Isotope, WordPress, Microsoft Windows, oEmbed, WP Engine.

Q: What is First Call Claims Solutions's NAICS code?

First Call Claims Solutions's NAICS code is 524 (Insurance Carriers and Related Activities).

InsuranceTennessee, United States51-200 Employees

First Call Claims Solutions, a Quality Resource Management, LLC (QRM) company, is an inbound call center with more than 25 years of experience serving more than 1,000 organizations nationwide. It specializes in processing First Notice of Loss and First Notice of Incident claims across all lines of business. The firm offers flexible service models designed to meet client needs, including 24/7 availability, after-hours support, overflow handling, dedicated catastrophe response resources, and accurate data entry. The company is based in White House, Tennessee.

In the insurance industry, it provides claims intake services with an emphasis on reliable, accurate data handling and efficient processing. Its nationwide client base and long-standing track record reflect its role as a dependable partner for FNOL and FNOI processing.