Forty 7 Ronin Employee Directory
IT Services and IT ConsultingColorado, United States2-10 Employees
Forty 7 Ronin is an IT services and consulting firm based in Colorado Springs, Colorado. The company specializes in Call Center Software, focusing on helping clients refine goals and establish measurable success criteria for projects, with an emphasis on delivering value through leveraging existing data, software, and human capital rather than simply selling more services or licenses. Targeting organizations that operate contact centers, Forty 7 Ronin aims to improve how customers access data, utilize inputs from various systems, and optimize interaction flows such as IVR and CTI, while assessing when in-house capabilities can be expanded. The firm positions itself within the IT services and IT consulting industry by adopting a nontraditional engagement model that prioritizes customer satisfaction and practical outcomes over billable hours, and it has pursued partnerships and initiatives related to Genesys configuration management and IVR optimization, including notable activity in 2017 to 2019.