Crisis Care Scale Frontier Behavioral Health operates the lead crisis response provider in Spokane with 24-hour crisis intervention and Involuntary Treatment Act evaluations, serving over 16,000 clients annually. Potential upsell: expanded telehealth triage tools, crisis data exchange solutions, and scalable crisis-line support software for integrated dispatch and field teams.

Expansion & Partnerships Recent collaborations with City of Spokane and law enforcement indicate a willingness to partner on integrated public safety and behavioral health initiatives. Potential opportunities: joint programs, mobile crisis collaboration platforms, and grant-driven funded deployments for co-response teams and community outreach.

Technology Adoption FBH utilizes a mix of legacy and modern tech including Workday Payroll, Sage Fixed Assets, and telehealth-enabled equipment funded in 2020. Potential sales angles: cloud-based HR/asset management, telehealth infrastructure expansion, analytics dashboards for service delivery and outcomes, and training platforms for clinicians.

Financial Footprint Annual revenue in the $25M–$50M range with a sizable staff base and inpatient capacity. Potential opportunities: enterprise software consolidation, financial planning and analytics, secure telehealth billing solutions, and scalable IT security services to support compliant growth.

Workforce & Services Large, diverse workforce delivering outpatient to inpatient care, peer support, clubs, vocational rehab, and school/homeless services. Potential sales angles: workforce management and scheduling optimization, clinical CRM systems, patient engagement platforms, and digital training modules tailored to behavioral health teams.