Frontline Call Center Employee Directory
Information Technology and ServicesWashington, United States51-200 Employees
Frontline Call Center operates within the IT services and IT consulting sector, offering inbound and outbound outsourced customer management with a focus on tiered technical support and achieving first call resolution. The company collaborates with its sister organization, Frontline Services, to provide a range of agent configurations and service models that cater to different client needs, including integration with contact center platforms. Based in Friday Harbor, Washington, Frontline Call Center positions itself as a capable partner for both smaller centers seeking scale and larger ones requiring implementation support or integrations. With more than nine years in operation, the firm emphasizes practical, working solutions designed to meet current requirements while anticipating future needs.