Fusion Employee Directory
Information Technology and ServicesVirginia, United States51-200 Employees
Fusion is a digital optimization firm focused on the travel and tourism sector, helping clients improve the customer experience while increasing ancillary revenue. Founded in 2007, the company emphasizes delivering the right product offer to the right customer at the right time through personalization and ongoing experimentation. Its services include evaluations of ancillary product pages, best-practice website redesigns, test plan development, and training of internal optimization teams. Its client base comprises airlines and travel agencies, with a long-standing footprint across the industry. The company operates globally, processing more than 1.2 billion personalized offers per year across 43 countries, 23 languages and 38 currencies. Based in Richmond, Virginia, Fusion is a mid-sized IT services and consulting firm that relies on its optimization platform and seasoned practitioners to drive conversion gains and revenue per offer while delivering a more personalized customer experience.